Today's business environment is no longer homogenous. It has become a vast network of diverse relationships: supplier, service provider, distributor, intermediary, complementor, retailer, and consumer. The Internet, being born in a similarly diverse network structure, is a technology well suited to live up to the task of enhancing these business relationships by better speed and lowered cost.
The adoption of the Internet to improve business linkages via e-commerce has resulted in tremendous success to the organizations that have implemented it well.
Evoserve can provide you with the same opportunity for success by developing a wide range of e-commerce applications. These are but a few of the possibilities.
Process Virtualization. Taking any current manual process facilitated through paper forms, and fax or courier delivery, and bringing them onto the web, so that parties involved instead will use the Internet to fulfill the process, ensuring speed of information exchange and security. Process virtualization is not limited to PC's. It may extend to other devices like WAP-capable cellular phones and handheld PDA's like Palm Pilot units.
Centralized eProcurement. Enables employees to perform purchasing via an Internet browser, for review and approval by the purchasing department, and aggregating of demand for volume purchasing. Procedures such as approval and purchase order processing may be automated and placed online, as well.
eMarkets. Creates a virtual business community wherein members can exchange information like product availability, proposal requests, order requests, or news and announcements. eMarkets have gained recent popularity all over the world by its benefit to trading communities, establishing regional contacts and finding best-value partners.
Online Enterprise Resource Planning. Manages critical enterprise information efficiently by providing a centralized repository of operations, financial and human resources data. Applications range from inventory management to general ledgers to human resource records.
Online Auctions. A site that enables customers to purchase products and services through a process of competitive bidding based on customer demand and market conditions.
Customer Driven Fulfillment. Synchronize demand and supply levels using online exchange of sales and demand information between companies or between companies and customer to facilitate a direct connection to customers.
Customer Interaction Center. Bridging self-service capabilities of the Internet with agent-assisted services, reaching the right customer service representative through automated re-routing based on customer needs. This application may be extend to an entire online Customer Relationship Management system.
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